Returns & Exchanges
At Ferrum Tools, we want you to be completely satisfied with your hardware-inspired fashion. If your purchase doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Secure Your Package
Place the items in their original Ferrum Tools packaging to ensure they are protected during transit back to our warehouse.
Receive Your Refund
After our quality team inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing